Shopping Policy

Furtado Furniture is a division of Amar Flowers Gifts & Fine Furniture

Payment Policy

We accept the following credit cards: Visa, MasterCard, American Express, PayPalShopping Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Furtado Furniture reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Furtado Furniture. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

All sales are final. No  exchange or refund. Goods on layaway require 21 days notice for delivery. No claims after 48 hours. All orders subject to manufacturers availability.

Administration Fee
Additional 3% surcharge may apply on items that are on special if the payment is done with Visa, MasterCard through the terminal at our store or otherwise.

Restocking Fee
There will be 25% of restocking fee if the store vendor agrees to cancel the order.

Taxes
Furtado Furniture shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Ontario, HST 13%.

Typographical Errors by
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Furtado Furniture shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Furtado Furniture shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Furtado Furniture shall immediately issue a credit to your credit card account in the amount of the incorrect price.

Shipping Policy

We ship most of our products to major cities across Ontario, Canada.  However, at this time we do not provide service for International shipping.

Our shopping cart is automated to give you a fairly accurate and affordable shipping rate within Greater Toronto Area. If you live outside GTA or Ontario, additional charges may apply.  In this case, we will contact you if there are additional charges. Your credit card will never be charged until you confirm the order and shipping charges. We take special care in shipping your product safely and as described in the listing. We inspect every item that is being shipped, items are in boxes with Styrofoam and cardboard corners, strapped and protected with extra Styrofoam on the outside and then shrink wrapped for a safe trip to you.

In the event that you get a shipment with damages on the outside, make a note and a picture of it with the driver and let us know. If any item is damaged, we will replace it as soon as possible. Manufacturer’s warranty only to apply.

For customers in GTA
Your purchase will be shipped out within 24-48 hours minimum or at your description after clear payment if the item is in stock. Exceptions are only for national holidays and weekends. Please confirm your address at the time of the check out. For orders with multiple big items please call us and place the order over the phone due to additional shipping charges may apply. For local Toronto deliveries, our own crew will leave your items at your preferred spot.

For customers outside GTA within Ontario
Your purchase will be shipped out within 3 business days or at your description after clear payment if the item is in stock. Exceptions are only for national holidays and weekends. For orders with multiple big items please call us and place the order over the phone due to additional shipping charges may apply.

For customers outside Ontario
Most large items are shipped out within 3-5 business days out of our main warehouse in Toronto if the item is in stock. Exceptions are only for national holidays and weekends. For orders with multiple big items please call us and place the order over the phone due to additional shipping charges may apply. For customers outside Ontario freight companies with skidded orders or large boxes will deliver with tail-gate on curbside, driveway or garage, depending on accessibility. Smaller items are usually shipped out within 24-48 hours via FedEx.

Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Furtado Furniture site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Furtado Furniture site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Leave a Reply